Certificate II in Business

National Code: BSB20115  | State Code: AVU8
This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

ACCREDITATION
This qualification is taken from the Business Services Training Package, Release 1.0-2.0 and is recognised Nationally.

ELIGIBILITY/ENTRY REQUIREMENTS
There are no entry requirements for this qualification.NRT-logo-MR
Course Details
WHERE: Bunbury
DURATION: TBA
STUDY MODE: Classroom
DELIVERY SCHEDULE: TBA

WHERE: South West region
DURATION: Determined by Apprenticeship Office and employer
STUDY MODE: Traineeship
DELIVERY SCHEDULE: Ongoing

WHERE: Offsite
DURATION: Determined after discussion with the RTO Trainer and student
STUDY MODE: External
DELIVERY SCHEDULE: Ongoing
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UNITS OF COMPETENCY Classroom Delivery

BSBWHS201

Contribute to health and safety of self and others

Core

 

Elective units of competency to choose from.  At least seven (7) units must be chosen from prescribed list in BSB20115, but eleven (11) in total needs to be selected.

Four (4) units of competency can be chosen from any endorsed Training Package at the same qualification level; or One (1) elective unit from a Certificate II qualification, and two (2) elective units from a Certificate IV qualification.

BSBCMM201

Communicate in the workplace

 

Elective

BSBCUS201

Deliver a service to customers

 

Elective

BSBWOR203

Work effectively with others

 

Elective

BSBITU203

Communicate electronically

 

Elective

BSBITU201

Produce simple word processed documents

 

Elective

BSBITU202

Create and use spreadsheets

 

Elective

BSBWOR204

Use business technology

 

Elective

BSBINM202

Handle Mail

 

Elective

BSBSUS201

Participate in envrionmentally sustainable work practices

 

Elective

BSBWOR202

Organise and complete daily work activites

 

Elective

BSBINM201

Process and maintain workplace information

 

Elective

UNITS OF COMPETENCY Traineeship

BSBWHS201

Contribute to health and safety of self and others

Work Safely

Core

Electives – Student to select 11 units. If the units are clustered , they may not be separated

BSBCMM201

Communicate in the workplace

Communicate at work

 

Elective

BSBCUS201

Deliver a service to customers

Communicate at work

 

Elective

BSBWOR203

Work effectively with others

Communicate at work

 

Elective

BSBITU203

Communicate electronically

Technology

 

Elective

BSBITU201

Produce simple word processed documents

Use of technology in the workplace

 

Elective

BSBITU202

Create and use spreadsheets

Use of technology in the workplace

 

Elective

BSBWOR204

Use business technology

Use of technology in the workplace

 

Elective

BSBINM202

Handle Mail

Mail

 

Elective

BSBSUS201

Participate in environmentally sustainable work practices

Sustainable practices

 

Elective

BSBWOR2O2

Organise and complete daily work activities

 

 

Elective

BSBINM201

Process and maintain workplace information

 

 

Elective

BSBIND201

Work effectively in a business environment

 

 

Elective

WORK PLACEMENT

Not applicable.

ASSESSMENT

Classroom - The following evidence gathering techniques can be used to assess each unit of competency:

  • Knowledge Questions
  • Observation/Demonstration
  • Case Study
  • Portfolio
  • Projects
  • Structured Activities
  • Research

Traineeship - The following evidence gathering techniques can be used to assess each unit of competency:         

  • Structured Activities comprising of worksheets, quizzes, case studies which are replicated on the online learning platform
  • Knowledge Questions
  • Observation/Demonstration Report
  • Research tasks
  • Portfolio of evidence
  • Workplace tasks and Projects
  • Third Party Reports may be gathered as supplementary evidence only.

SUPPORT SERVICES

JSW Training & Community Services provides support needs to individual learners for Language, Literacy and Numeracy.

PREVIOUS STUDIES RECOGNITION

Previous study or experience may be recognised either through a Credit Transfer (CT) or Recognition of Prior Learning (RPL) pathway.

CREDIT TRANSFER

Do you already have a qualification, statements of attainment or academic statements for units completed at another Registered Training Organisation (RTO)? 

National recognition is all about recognising these previous studies.

Where units of competency have the same National code but were awarded by another RTO, JSW will recognise these to assist you in completing this qualification.  Simply present your original documentation during your interview.  Fees do not apply for recognition of credit transfers.

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of Prior Learning (RPL) is a process that allows a student to receive recognition and credit for the skills and knowledge they have, no matter how and where they were attained. This can include skills and knowledge acquired through training, paid employment, voluntary positions and general life experience. Fees apply for RPL assessment.

ENROLMENT FEES

Course fees (also known as tuition fee) are available here:

**The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fee.

Resource Fees: In addition to course fees resource fees may be charged, if charged this fee is for materials that are considered essential to a course or unit of study and which do not form part of the course fee. Resource fees are set at the unit level and the final resource fee charge for a qualification depends on the electives chosen, and will be calculated at enrolment.

Instalment payment plans are available for this course

CONCESSION ELIGIBILITY

Please note that if you are not eligible for a concession rate  we can provide you with a Fee For Service (FFS) rate.

Concession rates are determined by student eligibility at the time of enrolment.

Concession Rate: If the concession is valid for the full enrolment period, then all eligible units commenced within that period attract the concession rate. If the concession is valid for part of the enrolment period, then only eligible units commenced on or after the start date and prior to the expiry of the concession attract the concession rate.

Concessions do not apply for diploma or advanced diploma qualifications, or for foundation skills qualifications. Concession fees will be calculated at enrolment.