Certificate III in Business

National Code: BSB30115 | State Code: AVR7
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

ACCREDITATION
This qualification is taken from the Business Services Training Package, Release 2.0 and is recognised Nationally.

ELIGIBILITY/ENTRY REQUIREMENTS
There are no entry requirements for this qualification.NRT-logo-MR
Course Details

WHERE: 3-5 Bourke Street, Bunbury
DURATION: 19 - 20 weeks
ROLLING ADMISSIONS: Students have the option of enrolling and commencing study throughout the year based on availability of places and unit schedule.
PLACES AVAILABLE: 14
STUDY START DATE: 5 February 2018
STUDY MODE: Classroom
DELIVERY SCHEDULE: As per classroom course schedule
DELIVERY TIME: 9-3pm
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WHERE: South West Region
DURATION: Determined by Apprenticeship Office and employer
STUDY MODE: Traineeship
DELIVERY SCHEDULE: Ongoing
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FURTHER INFORMATION ON TRAINEESHIPS

UNITS OF COMPETENCY Classroom Delivery

BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBITU303 Design and produce text documents
BSBWOR301 Organise personal work priorities and development
BSBDIV301 Work effectively with diversity
BSBITU302 Create electronic presentations
BSBITU309 Produce desktop published documents
BSBCUS301 Deliver and monitor a service to customers
BSBPRO301 Recommend products and services
BSBCMM301 Process customer complaints
BSBINM301 Organise workplace information
BSBITU304 Produce spreadsheets

UNITS OF COMPETENCY Traineeship

BSBWHS302

Apply knowledge of WHS legislation in the workplace

Work Safely

Core

Students are required to choose 11 electives from the below list. Note if units are combined as a pair, the units will not be split apart.

BSBWOR201

Manage personal stress in the workplace

Stress Management

 

Elective

BSBCUS301

Deliver and monitor service to customers

Provide Customer Service

 

Elective

BSBPRO301

Recommend products and services

Provide Customer Service

 

Elective

BSBCMM301

Process customer complaints

Provide Customer Service

 

Elective

BSBDIV301

Work effectively with diversity

Work effectively with diversity

 

Elective

BSBITU302

Create electronic presentations

Work effectively with diversity

 

Elective

BSBITU303

Design and produce text documents

Organise personal work priorities and development

 

Elective

BSBWOR301

Organise personal work priorities and development

Organise personal work priorities and development

 

Elective

HLTAID003

Provide First Aid

(available through Royal Life Saving Australia)

First Aid

 

Elective

BSBINN301

Promote innovation in a team environment

Innovation

 

Elective

BSBFLM312

Contribute to team effectiveness

Innovation

 

Elective

BSBADM311

Maintain business resources

Business Resources

 

Elective

BSBFLM303

Contribute to effective workplace relationships

Workplace relationships

 

Elective

BSBINM301

Organise workplace information

Workplace information

 

Elective

BSBITU309

Produce desktop published documents

 

Desktop Published Documents

 

Elective

BSBITU304

Produce spreadsheets

Produce spreadsheets

 

Elective

BSBWRT301

Write simple documents

Simple documents

 

Elective

BSBINM302

Utilise a knowledge management system

Knowledge management system

 

Elective

WORK PLACEMENT

Not applicable.

ASSESSMENT

Classroom - The following evidence gathering techniques can be used to assess each unit of competency:

  • Knowledge Questions
  • Observation/Demonstration
  • Case Study
  • Portfolio
  • Projects
  • Structured Activities

Traineeship - The following evidence gathering techniques can be used to assess each unit of competency:          

  • Structured Activities comprising of worksheets, quizzes, case studies which are replicated on the online learning platform
  • Knowledge Questions
  • Observation/Demonstration Report
  • Research Task
  • Workplace Tasks & Projects
  • Portfolio of Evidence
  • Third Party Reports may be gathered as supplementary evidence only.

SUPPORT SERVICES

JSW Training & Community Services provides support needs to individual learners for Language, Literacy and Numeracy.

PREVIOUS STUDIES RECOGNITION

Previous study or experience may be recognised either through a Credit Transfer (CT) or Recognition of Prior Learning (RPL) pathway.

CREDIT TRANSFER

Do you already have a qualification, statements of attainment or academic statements for units completed at another Registered Training Organisation (RTO)? 

National recognition is all about recognising these previous studies.

Where units of competency have the same National code but were awarded by another RTO, JSW will recognise these to assist you in completing this qualification.  Simply present your original documentation during your interview.  Fees do not apply for recognition of credit transfers.

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of Prior Learning (RPL) is a process that allows a student to receive recognition and credit for the skills and knowledge they have, no matter how and where they were attained. This can include skills and knowledge acquired through training, paid employment, voluntary positions and general life experience. Fees apply for RPL assessment.

ENROLMENT FEES

Course fees (also known as tuition fee) are available here:

**The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fee.

Resource Fees: In addition to course fees resource fees may be charged, if charged this fee is for materials that are considered essential to a course or unit of study and which do not form part of the course fee. Resource fees are set at the unit level and the final resource fee charge for a qualification depends on the electives chosen, and will be calculated at enrolment.

Instalment payment plans are available for this course

CONCESSION ELIGIBILITY

Please note that if you are not eligible for a concession rate  we can provide you with a Fee For Service (FFS) rate.

Concession rates are determined by student eligibility at the time of enrolment.

Concession Rate: If the concession is valid for the full enrolment period, then all eligible units commenced within that period attract the concession rate. If the concession is valid for part of the enrolment period, then only eligible units commenced on or after the start date and prior to the expiry of the concession attract the concession rate.

Concessions do not apply for diploma or advanced diploma qualifications, or for foundation skills qualifications. Concession fees will be calculated at enrolment.