Certificate II in Community Services

National Code: CHC22015 | State Code: AWJ7
This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

ACCREDITATION
This qualification is taken from the Community Services Training Package, Release 2.0-3.0 and is recognised Nationally.

ELIGIBILITY/ENTRY REQUIREMENTS
There are no entry requirements for this qualification. NRT-logo-MR
Course Details

WHERE: 3-5 Bourke Street, Bunbury
DURATION: 5 February 2018 - 25 June 2018
STUDY MODE: Classroom
DELIVERY SCHEDULE: As per classroom course schedule
DELIVERY TIME: Monday - 9-2.30pm all other days 9-3pm
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WHERE: 3-5 Bourke Street, Bunbury
DURATION: 20 September 2018 - 7 December 2018
STUDY MODE: Classroom
DELIVERY SCHEDULE: Tuesday, Thursday and Friday
DELIVERY TIME: 9-3pm
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WHERE: 50 Albert Street, Busselton
DURATION: 6 February 2018 - 26 April 2018
STUDY MODE: Classroom
DELIVERY SCHEDULE: Tuesday, Wednesday and Thursday
DELIVERY TIME: 9-3pm
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WHERE: South West, Peel and Perth Regions
DURATION: Determined by Apprenticeship Office and employer
STUDY MODE: Traineeship
DELIVERY SCHEDULE: Ongoing
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FURTHER INFORMATION ON TRAINEESHIPS


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UNITS OF COMPETENCY Classroom Delivery

HLTWHS001 Participate in work health and safety
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health and community services
CHCDIV001 Work with diverse people
BSBWOR202 Organise and complete daily work activities
CHCVOL001 Be an effective volunteer
BSBITU201 Produce simple word processed documents
BSBWOR201 Manage personal stress in the workplace
FSKOCM07 Interact effectively with others at work

UNITS OF COMPETENCY Traineeship

HLTWHS001

Participate in work health and safety

Core

 

CHCCOM001

Provide first point of contact

Core

 

CHCCOM005

Communicate and work in health and community services

Core

 

CHCDIV001

Work with diverse people

Core

 

BSBWOR202

Organise and complete daily work activities

Core

 

Elective units of competency to choose from.

 FOUR (4) ) units must be chosen from the following list

Two (2) units of competency can be chosen from any endorsed Training Packages (shown as Imported Units)  or accredited courses that JSW has on scope of registration to suit job role.

CHCVOL001

Be an effective volunteer

 

Elective

BSBWOR201

Manage personal stress in the workplace

 

Elective

FSKDIG03

Use digital technology for routine workplace tasks

 

Elective

FSKLRG09

Use strategies to respond to routine workplace problems

 

Elective

FSKOCM07

Interact effectively with others at work

 

Elective

FSKRDG10

Read and respond to routine workplace information

 

Elective

FSKWTG09

Write routine workplace texts

 

Elective

WORK PLACEMENT

Whilst it is not a mandatory requirement, JSW incorporates as a part of the in class training program, all students participate in the group volunteering and individual work placement activities. JSW is able to assist students by providing them with a list of providers within the community and will support the student in approaching the Service.

The duration of work placement experience will be at least 20 hours in a Community Services organisation.

ASSESSMENT

Classroom - The following evidence gathering techniques can be used to assess each unit of competency:

  • Structured Activities comprising of worksheets, quizzes, case studies which are replicated on the online learning platform
  • Knowledge Questions
  • Observation
  • Project
  • Portfolio
  • Case study
  • Task Assessment
  • Reflective Journal

Traineeship - The following evidence gathering techniques can be used to assess each unit of competency:          

  • Structured Activities comprising of worksheets, quizzes, case studies which are replicated on the online learning platform
  • Knowledge Questions
  • Project
  • Observation
  • Portfolio
  • Case Study
  • Task Assessment
  • Reflective journal

SUPPORT SERVICES

JSW Training & Community Services provides support needs to individual learners for Language, Literacy and Numeracy.

PREVIOUS STUDIES RECOGNITION

Previous study or experience may be recognised either through a Credit Transfer (CT) or Recognition of Prior Learning (RPL) pathway.

CREDIT TRANSFER

Do you already have a qualification, statements of attainment or academic statements for units completed at another Registered Training Organisation (RTO)? 

National recognition is all about recognising these previous studies.

Where units of competency have the same National code but were awarded by another RTO, JSW will recognise these to assist you in completing this qualification.  Simply present your original documentation during your interview.  Fees do not apply for recognition of credit transfers.

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of Prior Learning (RPL) is a process that allows a student to receive recognition and credit for the skills and knowledge they have, no matter how and where they were attained. This can include skills and knowledge acquired through training, paid employment, voluntary positions and general life experience. Fees apply for RPL assessment.

ENROLMENT FEES

Course fees (also known as tuition fee) are available here:

**The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fee.

Resource Fees: In addition to course fees resource fees may be charged, if charged this fee is for materials that are considered essential to a course or unit of study and which do not form part of the course fee. Resource fees are set at the unit level and the final resource fee charge for a qualification depends on the electives chosen, and will be calculated at enrolment.

Instalment payment plans are available for this course

CONCESSION ELIGIBILITY

Please note that if you are not eligible for a concession rate  we can provide you with a Fee For Service (FFS) rate.

Concession rates are determined by student eligibility at the time of enrolment.

Concession Rate: If the concession is valid for the full enrolment period, then all eligible units commenced within that period attract the concession rate. If the concession is valid for part of the enrolment period, then only eligible units commenced on or after the start date and prior to the expiry of the concession attract the concession rate.

Concessions do not apply for diploma or advanced diploma qualifications, or for foundation skills qualifications. Concession fees will be calculated at enrolment.