Certificate III in Community Services

National Code: CHC32015 | State Code: AWJ2
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

ACCREDITATION
This qualification is taken from the Community Services Training Package, Release 3.0 and is recognised Nationally.

ELIGIBILITY/ENTRY REQUIREMENTS
There are no entry requirements for this qualification.NRT-logo-MR
Course Details

WHERE: 3-5 Bourke Street, Bunbury
DURATION:
21 weeks
STUDY MODE:
Classroom
DELIVERY SCHEDULE:
Wednesday, Thursday and Friday
ROLLING ADMISSIONS: Students have the option of enrolling and commencing study throughout the year based on availability of places and unit schedule.
PLACES AVAILABLE: 14
STUDY START DATE: 7 February 2018
DELIVERY TIME: 9-3pm
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WHERE: 98 Mandurah Terrace, Mandurah
DURATION: 21 weeks
STUDY MODE: Classroom
DELIVERY SCHEDULE: Wednesday, Thursday and Friday
ROLLING ADMISSIONS: Students have the option of enrolling and commencing study throughout the year based on availability of places and unit schedule.
PLACES AVAILABLE: 18
STUDY START DATE: 7 February 2018
DELIVERY TIME: 9-3pm
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WHERE: South West, Peel and Perth Regions
DURATION: Determined after discussion with the Apprenticeship Office & the employer
STUDY MODE: Traineeship
DELIVERY SCHEDULE: Ongoing
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FURTHER INFORMATION ON TRAINEESHIPS


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UNITS OF COMPETENCY Classroom Delivery

CHCCOM005 Communicate and work in health and community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
CHCCOM001 Provide first point of contact
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCMHS001 Work with people with mental health issues
HLTAID003 Provide first aid
BSBINM301 Organise workplace information
BSBWOR301 Organise workplace work priorities and development
CHCDIV002 Promote Aboriginal and Torres Strait Islander cultural safety
CHCCCS016 Respond to client needs

UNITS OF COMPETENCY Traineeship

HLTWHS002

Follow safe practices for direct client care

Core

 

HLTWHS006

Manage personal stressors in the work environment

Core

 

CHCCOM005

Communicate and work in health and community services

Core

 

CHCDIV001

Work with diverse people

Core

 

CHCCCS016

Respond to client needs

Core

 

Elective units of competency to choose from.

 At least five (5) units must be chosen from the following list, but seven (7) in total needs to be selected.

Two (2) units of competency can be chosen from any endorsed Training Packages or accredited courses that JSW has on scope of registration to suit job role.

CHCCOM001

Provide first point of contact

 

Elective

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

 

Elective

CHCGRP001

Support group activities

 

Elective

CHCMHS001

Work with people with mental health issues

 

Elective

CHCYTH001

Engage respectfully with young people

 

Elective

CHCYTH003

Support young people to create opportunities in their lives

 

Elective

CHCAOD001

Work in an alcohol and other drugs context

 

Elective

CHCDIS007

Facilitate the empowerment of people with a disability

 

Elective

CHCPRT001

Identify and respond to children and young people at risk

 

Elective

BSBINM301

Organise workplace information

 

Elective

BSBWOR301

Organise workplace personal work priorities and development

 

Elective

HLTAID003

Provide first aid

 

Elective

CHCPRP001

Develop and maintain networks and collaborative partnerships

 

Elective

CHCCDE003

Work within a community  development framework

 

Elective

WORK PLACEMENT

This course requires students to complete 60 work placement hours in an approved community based service.  JSW is able to assist students by providing them with a list of providers within the community and if required will support the student in approaching the Service.

Trainer will provide the learner and workplace supervisor:

  • Structured learning plan that indicates the purpose of the work placement and the minimum requirements for training and assessment in the specified units of competency.
  • An overview of the training, monitoring and assessment roles and responsibilities of all parties.

Work placement is designed to:

  • to strengthen the individual’s experience of the workplace to support future expectations of performance in the workforce
  • to develop practice skills and application of knowledge within the workplace, promoting stronger embedding of learning
  • to provide exposure to real workplace situations and circumstances, this cannot be replicated in a learning environment or simulation.

The JSW Trainer can conduct the observation assessments in the work placement and liaises with the Workplace Supervisor to have the third party reports completed where applicable to individual units or to gain supplementary evidence in regards to a student’s competence.

ASSESSMENT

Classroom - The following evidence gathering techniques can be used to assess each unit of competency:

  • Structured Activities comprising of worksheets, quizzes, case studies which are replicated on the online learning platform
  • Knowledge Questions
  • Observation
  • Case Study
  • Work Placement Logbook
  • Portfolio
  • Projects
  • Reflective Journals

Third Party Reports may be used but only as supplementary evidence.

Additionally students collect documentation and complete a work placement logbook which is used as supplementary evidence of competence.

Traineeship - The following evidence gathering techniques will be used to assess each unit of competency:         

  • Structured Activities comprising of worksheets, quizzes, case studies which are replicated on the online learning platform
  • Knowledge Questions
  • Observation
  • Case Study
  • Portfolio
  • Projects
  • Reflective Journals

Third Party Reports may be used but only as supplementary evidence. Additionally students collect documentation and complete a work placement logbook which is used as supplementary evidence of competence.

SUPPORT SERVICES

JSW Training & Community Services provides support needs to individual learners for Language, Literacy and Numeracy.

PREVIOUS STUDIES RECOGNITION

Previous study or experience may be recognised either through a Credit Transfer (CT) or Recognition of Prior Learning (RPL) pathway.

CREDIT TRANSFER

Do you already have a qualification, statements of attainment or academic statements for units completed at another Registered Training Organisation (RTO)? 

National recognition is all about recognising these previous studies.

Where units of competency have the same National code but were awarded by another RTO, JSW will recognise these to assist you in completing this qualification.  Simply present your original documentation during your interview.  Fees do not apply for recognition of credit transfers.

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of Prior Learning (RPL) is a process that allows a student to receive recognition and credit for the skills and knowledge they have, no matter how and where they were attained. This can include skills and knowledge acquired through training, paid employment, voluntary positions and general life experience. Fees apply for RPL assessment.

ENROLMENT FEES

Course fees (also known as tuition fee) are available here:

**The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fee.

Resource Fees: In addition to course fees resource fees may be charged, if charged this fee is for materials that are considered essential to a course or unit of study and which do not form part of the course fee. Resource fees are set at the unit level and the final resource fee charge for a qualification depends on the electives chosen, and will be calculated at enrolment.

Instalment payment plans are available for this course

CONCESSION ELIGIBILITY

Please note that if you are not eligible for a concession rate  we can provide you with a Fee For Service (FFS) rate.

Concession rates are determined by student eligibility at the time of enrolment.

Concession Rate: If the concession is valid for the full enrolment period, then all eligible units commenced within that period attract the concession rate. If the concession is valid for part of the enrolment period, then only eligible units commenced on or after the start date and prior to the expiry of the concession attract the concession rate.

Concessions do not apply for diploma or advanced diploma qualifications, or for foundation skills qualifications. Concession fees will be calculated at enrolment.